We want to give you the best service possible. Since we don’t have magic wands or minions of workers, orders are filled on a first-paid first-served basis. Orders may take up to 5 business days for in-house processing. Darn it – if that program crept up on you, please email us for VIP expedited in-house processing.
We reserve the right to adjust pricing / shipping charges due to website error. It is our desire to get everything right the first time.
Tried-and-True Family workshops are for individual sites. Sharing is in violation of the copy-license agreement. Due to their personalized nature, these are not refundable. Pitome Publishing, LLC is not liable for typos, errors or omissions.
Shipping/handling charges are not refundable. Returned product is subject to a 20% restocking fee. (Just be sure you get what you need – we’re happy to guide you, especially on appropriate stencil quantities. For instance, numbers can vary according to age group, or whether you’re doing stations to reduce the number of artists decorating at the same time. Email us at nina at pitome dot com for guidance!)
All orders must be paid in US dollars. Prices are subject to change. Shipping charges are for the continental US only. Please send an e-mail to determine shipping charges beyond the US.
Now that we took care of all that, take a deep breath and send a kind thought out into the world. Peace, kindness, and pay it forward.